Dataplex Help / FAQs

If you have questions about installing or using your Dataplex software, the FAQs below are often your best option for quickly finding answers to our most common questions. If you cannot find an answer to your question here, you can contact Dataplex support at [email protected].

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Help / FAQs

When will Dataplex support Windows 8?
Software Compatibility
Generating diagnostic information for Dataplex
Dataplex product key is not working
Can I use the same product key on a different PC?
How do I know that Dataplex is running?
Dataplex installer says I don't have a qualified drive
The Dr Utility
Windows says my drive has no OS
My C: Drive is not listed as an install option
Installing Dataplex on Windows 8 in Windows 7 Compatibility Mode
Disaster Recovery When System Won't Boot
How to do a full restore on an OCZ RevoDrive Hybrid drive
What plugin controller are verified to work with Dataplex?
Boot-start or system-start driver(s) failed to load: nvelofsfltr
Can I access the (cached) target drive as a secondary drive on another computer?
What is an "Improper Shutdown"?
How to open an elevated command prompt
Problems with BitLocker and Dataplex
What do error messages 1003, 1004, 1005 mean?
My system resets after a BSOD and I can't see the error
How to recover your secondary cached drive when your boot drive dies
Dataplex status is disabled (0XF0413)
Issues With EVGA Intel P55 Motherboard
Crucial Adrenaline SSD Support
Link Power Management Issues
Dataplex installation ends prematurely (Fixed in v1.1.2.9)
Invalid serial number (target drive) during Installation (Fixed in v1.2.0.1)
Dataplex fails to uninstall (Fixed in v1.1.2.9)

Dataplex Resources

Technical Support

For technical support, please see our Dataplex support options.